Has anyone had any luck unfreezing their accounts recently?

I've tried doing everything customer service representatives ask, but nothing has worked. I was asked to do real name verification with my passport which actually passed, but then they wanted a video of me holding it. That passed but my account remained frozen, so I asked again and after a week of processing, now it fails and customer service representatives are just saying that that is the result. They pretty frustratingly only tell me that the result is what it is, and they can't comment on whether or not it's even possible to unfreeze my account.

I saw somewhere on this sub that if I can make a wechat account, I might be able to use it to make a brand new rednote account- but since they have my identification info tied to the frozen account I have to imagine eventually the new account will just get frozen in the same way and be unrecoverable. Is the situation totally screwed for everyone outside of China?

Comments

zanon2051•9 months ago•1

Yes. I've had this issue for over a month and came to the same roadblock as you. It's just the reality of Chinese apps, the gov doesn't want us there.

henaTherese•9 months ago•1

Following because I was just thinking of doing this. Verifying my identity and all and wanted to see of anyone was successful recently

ruggala87•9 months ago•1

is there a simple app just for texting when i make friends in china now? it seems like rednote is out. alipay?

KartFacedThaoDien•9 months ago•1

Why would you want to be on an app where you’re unwanted? To be honest with you the only solution is to probably just connect your account to a Chinese phone number.

More like this

Making the Jump from TikTok to Rednote(Xiaohongshu)? Here’s What You Need to Know

So you’re thinking about switching (or at least dabbling) from TikTok to **Rednote** (aka Xiaohongshu)? Here’s a quick rundown on what to expect and how to adapt: 1. **Different Vibe** * **TikTok** is all about short, snappy videos—dances, trends, and memes. * **Rednote** leans more toward lifestyle tips, product reviews, and personal stories. Think mini-blogs rather than just quick clips. 2. **Less is More—or Is It?** * On **TikTok**, you can go viral with a 15-second masterpiece. * On **Rednote**, people actually read captions and appreciate detailed posts. Don’t be afraid to write a bit more and share personal insights. 3. **Engage with the Community** * Responding to comments is key on both platforms, but **Rednote** users expect a friendlier, more helpful approach. Focus on real interaction rather than just racking up views. 4. **Use Relevant Hashtags & Keywords** * **TikTok** hashtags can be trendy and fleeting. * **Rednote** hashtags and keywords should be more targeted, especially if you’re reviewing products or sharing how-to tips. 5. **Be Ready for Culture Shifts** * The **Rednote** audience often loves beauty, travel, fashion, and “real-life” hacks. * If you’re pivoting from dance challenges, consider experimenting with lifestyle or review content to fit the platform’s style. 6. **Quality Over Quantity** * While **TikTok** can reward frequent posting, **Rednote** might favor fewer, well-thought-out posts that really resonate. High-quality visuals and genuine storytelling go a long way. Got questions about Rednote? Drop ’em below—always happy to help a fellow content creator make the jump!

over 1 year ago

The ban isn't really about privacy concerns

Why exactly? You and me know why America is banning tiktok... They can't control the narrative their like they do with Facebook or Instagram YouTube. etc The genocide in Gaza was being shown in its full without any kind of censorship... And daddy israel doesn't like that so the AIPAC who's holding the American politicians by the balls... Forced them into banning the app.... It's not about privacy or any of that.... Remember edward Snowden.? I rest my case.

over 1 year ago

Y'all know why Trump suddenly became "pro-TikTok" right?

Say it with me....because he and his oligarch buddies are getting worried Americans are waking up to the truth about the anti-China propaganda BS in Red Note and will either demand better conditions or go full socialist.

over 1 year ago