RedNote Account Troubles? Maybe I Can Lend a Hand

I've been seeing a lot of posts about RedNote account issues here. It's like every other thread is someone locked out, can't verify, or just plain vanished. Seems rough.

I'm a part-time AI developer, mostly working on personal projects and consulting gigs, if you're pulling your hair out over a RedNote account issue (or other issues), feel free to share the details. No promises I can fix anything, but maybe another pair of eyes (and a little bit of tech know-how) can help.

What specific problems are you running into most often?

Comments

livingvoid96•9 months ago•1

My account has been silenced, so i made a other account and it also has been silenced but i don't have chinese ID or a foreign resident ID and i don't have a passport

labrujaluna•9 months ago•1

Same as above

Due_Echo_4062•9 months ago•1

https://preview.redd.it/nyhjynyh4wvf1.png?width=1080&format=png&auto=webp&s=86d195198dd63f1c03792f6cfb95282a17a879e3

English isn’t my first language, sorry if this was long.

I suddenly got the message “Account risk detected. Identity verification required to resume normal use.” It asked for real-name verification, so I used my passport (since people on Reddit said that works).

I did the real-name verification through the settings, and it got approved so fast. It even shows “Verified” next to my passport info. But that “account risk detected” message still won’t go away, and my account is still locked.

When I click “Go to verify,” it shows my verified passport but still asks for the last digits of my ID. If I enter my passport number, it says “不支持外国护照” (Foreign passports not supported). And if I enter my real ID (non-Chinese), it says the same thing again, and there’s no other option sadly.

I contacted the help centre multiple times, but they just keep repeating “please send a photo of yourself holding your passport.” I already did in the settings, and I even sent photos and videos proving my passport is verified in the settings.

I honestly don’t know which official place to contact to fix this if even RedNote’s help centre can’t help. I’m really frustrated. The only reason I’m still using this app after encountering this problem is because this app is way better than Pinterest, full of amazing ideas and cool artists, no ads, and no AI images.

Thanks in advance!

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The ban isn't really about privacy concerns

Why exactly? You and me know why America is banning tiktok... They can't control the narrative their like they do with Facebook or Instagram YouTube. etc The genocide in Gaza was being shown in its full without any kind of censorship... And daddy israel doesn't like that so the AIPAC who's holding the American politicians by the balls... Forced them into banning the app.... It's not about privacy or any of that.... Remember edward Snowden.? I rest my case.

over 1 year ago
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Y'all know why Trump suddenly became "pro-TikTok" right?

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over 1 year ago
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