I changed everything on my profile and they flagged my account for community rule bio

I once just had a feeling that I wanted to change everything including my bio, pfp and name. Must’ve seemed like not activity or something cause every detail on my account got removed and I’m not allowed to comment or anything and I have to verify my identity. I did so with my passport but one of the parts kept loading and loading and it wouldn’t complete no matter what I’ve tried and because I’ve my phone number connected to the account, even if I try making a new account with Apple ID or WeChat it asks for my number. What do I do?

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