NEED HELP: Ad account top up in Rednote

Hi all,

I have just created a Rednote ad account and wish to start publishing ads but it requires me to top up money into the account before running anything. I have been contacting their support for weeks and they just keep repeating the same thing to me; that it's my bank's issue.

Here's the problem, I have tried transferring to the bank account that they have provided with two of my banks and both said that the Rednote bank account doesn't exist or the details are wrong. I am not located in China. Has anyone outside of China managed to top up your ad account? Please help me!

Comments

Gabe-Li•2 months ago•1

Are you using a bank account outside of China? It's possible that your transfer channel or method is incorrect. You need to pay attention to international transfer methods.

RubiG69•2 months ago•1

I am about to begin the same process and am anticipating problems. Please let us know if you get it right. One thing I have noticed is that it doesn't work repeatedly, and then all of a sudden it does.

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