Anyone else unable to make payment?
I've been able to successfully purchase items and have them sent to be consolidated for shipping and then successfully paid to have them shipped. But now I am receiving payment failed error without being given the option to enter new payment details. This is the only screen I see: Screenshot after pressing "order pay".
Has anyone encountered this? Is it a user error? Is there a way to add payment method another way, perhaps before this screen?
Any help is appreciated. I have purchased items that won't ship until I am able to make payment. I've tried making another marketplace purchase and getting the flow options and payment failed error, so it seems to be an issue with payment in general for me. I tried support but perhaps it was lost in translation or couldn't help. They recommended having a friend make the payment ..which why/how would that get around the technical issue? Again, probably something lost in translation.