I didn’t appeal anything and when I click on the system notification, I get an error message.

I understand that it was successful; that’s great, but I’m confused as to what even happened in the first place. This happened yesterday.

After I got this notification, my pinned notes were suddenly unpinned and I had to re-pin them. I’ve also noticed that people’s replies to me on others’ notes have randomly disappeared. It’s possible they could’ve just been deleted, but I don’t see why, considering they were from half a month ago and didn’t contain anything inappropriate or rule-breaking. I used the in-app “account check” tool just now and my account’s standing is fine, but I got a DM earlier today saying that it’s been a long time since that user had seen me and that she was wondering what happened to my videos. They’re all still up. I responded quickly and said as much, then asked if she could still see them. I haven’t received a response. I’m still allowed to DM people and comment on notes, so I’d assume that my account really is fine and I’m not banned; I’m just befuddled since my Chinese isn’t good enough to navigate the app without using translation software and I feel like I’ve must misunderstood something.

Comments

xueyangscorpsepowderabout 1 month agoOP1

I guess I must’ve been shadowbanned? When I copy/paste my profile link and open it in an internet browser (where I’m not logged in), it says I don’t have any notes, but I tested it by doing the same with a friend’s profile link and it displays a couple of her notes. I’m not really sure what to do; should I contact support? Do people ever just randomly get unshadowbanned? I deleted my most recent post just in case that somehow triggered a shadowban, but I’m not sure why it would. I’ve posted selfies before and none of them come anywhere close to being inappropriate.

I mostly use Chinese to post and comment unless I have to use English because I can’t express what I’m trying to say in Chinese. My account is already linked to my Apple account, my Weibo account, and my WeChat account. I don’t have a passport, so if they ask me for verification, I won’t be able to do it.

mediocrevenusabout 1 month ago1

If this happened recently, it may be a temporary restriction due to June 4th. My account has been restricted (international friends can see and interact with my posts but anyone with a Chinese phone number can’t. I can still like posts and see DMs but my comments can’t be seen by my Chinese friends and neither can my replies to DMs), I have no violations and my posts have all passed review.

I would wait to see if the restriction is lifted after this week. A Chinese mobile game I play has also had its sharing function disabled during this time.

Crazy_Citron_114about 1 month ago1

This has happened to me too. I'm so upset because XHS is my main social media account and I would like it to go back to normal. 😫

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