You're the first social media hire at a large hospitality company. What are you worried about getting wrong?
You were hired as the first dedicated social media lead at a hospitality company that operates across dozens of US cities. The business is doing well but social has never been a priority. What would you be most worried about getting wrong?
The Instagram is stale with no clear visual identity holding the grid together. There is very little short-form video. You'll also be launching the company's TikTok from scratch, lol.
Your content needs to appeal to travelers who are booking stays but also to real estate owners considering partnering with the company. How do you serve both audiences?
You'll be working closely with a performance marketing team to feed them organic content for paid campaigns, but you've never managed ad spend yourself. What do you need to understand about paid social to be a useful collaborator?
How do you get satisfied guests to show up in your comment section without it looking manufactured? Right now the only people commenting are the unhappy ones.