Small brand founder looking for guidance on content and paid ads. How do I find the right person?
Hey all, hoping to get some honest advice from people who do this for a living.
I run a small consumer brand (skincare). I handle the product, the store, the copy, the email, those parts I'm okay at. Where I'm completely out of my depth is social content and paid ads.
What I actually need help with:
- Content strategy what to film, why, how it ladders into a real content plan instead of just random posts
- The act of filming itself guidance on how to shoot, angles, lighting, what makes a piece of content actually work for skincare specifically
- Editing I tried CapCut and failed. I need either someone to edit, or someone to genuinely teach me the basics
- Paid ads strategy not just "boost this post," but real thinking about placement, audiences, creative testing, ROAS, and how organic content feeds into paid
- Industry context someone who understands beauty/skincare or at least DTC consumer brands, not a generalist who'll give me the same playbook they'd give a B2B SaaS company
What I keep running into: every pitch I get is "we'll make you X pieces of content a month" or "our retainer is $5K." No strategy conversation. No discussion of how we'd measure success. Just deliverables.
A few questions for the social media pros here:
- At a small-brand budget, what's realistic to expect: a freelancer who wears multiple hats, a small boutique agency, or piecing it together (one person for content, one for ads)?
- Where do you actually find good people? Upwork and Fiverr feel like a lottery. Are there communities, Slack groups, or referral networks that actually work?
- If I wanted to learn the filming and editing basics myself while outsourcing strategy and ads, is that a normal arrangement, or do most people want full ownership?
- What should I be paying at the genuinely-small stage, and what should that get me?
- Red flags I should watch for when vetting someone?