Account Invisible

My rednote account has been invisible to others for 2 weeks now. Messages can be send to me, but when I send them no one sees them. When I join live rooms people can see that I joined but noone sees my messages. I also already asked the costumer support for help but they always tell me that they will speed up my process only, but it has been two weeks already and people have been messaging me asking if something is wrong 🥹 can’t reply to them at all.

Does anyone know how to fix this?

Comments

mediocrevenus•16 days ago•2

This seems to be more and more common with some foreign accounts, particularly if you get a reasonable amount of engagement or shares (and DMs). I’m afraid I can’t be of much help as I’m having the same issues- customer service keep saying that a manager is looking at it (I have no violations and my lists all passed review). I doubt that any manager will be getting anywhere near it 🤣

cosmolune•16 days ago•1

https://preview.redd.it/st3bflxscy8h1.jpeg?width=1206&format=pjpg&auto=webp&s=38aa92bed7d202e8990579b5be2b0233790a8144

I received this notification after I posted a note, my posts are now visible, but I still can’t DM people in the mainland so I think they are restricting interactions between foreigners and mainland accounts. Not sure why and I don’t really know what to do about it either. Maybe comment on their posts and tell them your dms are broken

No_Peak3824•13 days ago•1

[email protected]

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