Update after getting shadowbanned a month ago.

I randomly noticed this “permanent restriction” notification in-app today, so I figured I had nothing left to lose by trying to lift the restrictions.

Pressing that button led me to a verification screen (I think it showed me a few pictures in a grid and asked me to select the ones that showed vehicles with wheels). Once I completed the verification task, I was taken back to my notifications page and saw that my restrictions had been lifted. I double-checked this by looking at my 小红书 page on a web browser; it no longer says “this user hasn’t posted any notes” and instead displays a few of mine before prompting me to login to see more.

I’ve emailed and messaged official support numerous times and, while I have heard back in-app, it was nothing helpful and I honestly don’t trust that my account won’t get restricted at random again. I don’t own (and can’t afford) a passport, so I can’t do that sort of verification even if I wanted to. But I’m celebrating the small wins today! 🥂

Comments

cosmolune•16 days ago•4

I also got the same notification and it says it’s permanent but it also says restrictions lifted so I’m kind of confused. Do you know what that means?

lovelydax3•14 days ago•1

Man meanwhile I got a different outcome.. after I only replied to some ppl.

Emergency_Sky6603•9 days ago•1

Did it only ask you to complete a CAPTCHA, or were you ever asked to submit ID or facial recognition? My account is only giving me the passport + face verification option, with no alternative.

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