I've managed our sewer utility's social media accounts since 2010, AMA.

I'm John Gonzalez, the comms & social media manager for the Northeast Ohio Regional Sewer District in Cleveland dating back to the earliest days setting up our accounts. Here's proof.

Best known for our approach to Twitter back in the day, we've committed to a unique public utility social media voice and content across our handles that meets customers (and followers from well beyond) where they are. We've shared our story in trainings, conferences, and webinars, so let's share with Reddit.

AMA about our history, social media approach and intentions, how we communicate more broadly, that 2022 Taco Bell reply, whatever. Post your questions early and I'll start there when I go live 8/19.

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