If you manage accounts for other people, the data export takes up to 30 days and nobody finds that out until it matters
this is the least interesting thing i could post here and probably the most useful
everyone in this sub is one automated enforcement decision away from losing an account and if its a client account you are losing their asset, not yours. the recovery tooling does exist, its just slow in a way that only punishes you if you start late.
meta's export lives in accounts center, your information and permissions, export your information. things worth knowing before you need it:
- meta says the export link can take up to 30 days to arrive, so starting it during an incident does nothing for you
- once its ready you get 4 days to download before it expires
- you can export to an external service like drive instead of a device, which is the only sane option for client work
- media quality is a setting, leave it on the low option and you get compressed copies of your client's own creative
- you can set the external export to repeat on a schedule, which is as close to a real backup policy as the platform gives you
a standing monthly export into a shared drive folder is about twenty minutes of setup and its the difference between "we had an issue" and "we lost four years of their content"
honest question for the agency people, is a backup or export schedule ever written into your contracts, or is everyone just hoping