rednote — I accidentally set my age under 18, and app just always say "Sorry, you dont meet the age requirement to use the App."

hi guys!! can someone pls help me? 🙏🏻

I accidentally set my age under 18, and app just always say "Sorry, you dont meet the age requirement to use the App."

the only recovery solutions I've tried is —uninstalling and installing the app, and it still just shows just as the picture indicated...

what do I do guys? i really wanted to use the app...

advance thanks to those who can provide me solution/s. 🫶🏻 🙇🏻‍♀️

Comments

cochorol•over 1 year ago•1

Erase all the memory on the app? Maybe?

bigwoopsy•over 1 year ago•1

Did u manage to fix it!? And if so how I’m having the same problem

Miko3_•over 1 year ago•1

Okay I tried everything too, I switch my country and also tried turning off my WiFi and it still doesn’t work. The thing is I had an account before on my broke phone too. I think the only way is to contact customer support and get this issue fixed (I searched online already but couldn’t find how to contact customer support) about to crash out

AveryEmory•over 1 year ago•1

Someone please update me if a solution is found, I'm having the same issue. I just wanna log into my account bro 💔

BarcaStranger•over 1 year ago•1

it pop up like this after reinstall？

Responsible_Zone_608•over 1 year ago•1

Can't you find the way to contact customer service on the APP? Contact them!

Independent_Baker161•over 1 year ago•1

I tried restarting my phone and it let me change my year, but it still ends up on this screen 😭🙏. Somebody please help!! Or if anyone has their contact support email and number please put it here!!

Secure-Fruit3729•over 1 year ago•1

Hey you just need to delete, download again, log in again after 24hrs and use any year before 2006. System will reset after 24hrs.

queenofbaka•over 1 year ago•1

Omg same i literally panicked so bad idk what to do i really loved the app aswell

Hannionly•over 1 year ago•1

I'm having same trauble

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