Woke up to find someone had hacked into my account, changed the password, tried to start a tiktok shop refund and then deleted my account it seems.
Anyone have this happen before and what happened after? Were you able to get it restored or did you just have to start a whole new account again?
Hi there - for assistance with account recovery, you'll need to contact the in-app support team for assistance. You can review the steps for that here: https://business.tiktokshop.com/us/blog/detail/10023253
The support team responds to inquiries in the order they are received, and are working as quickly as possible to help users such as yourself. Please avoid sending up follow messages as this will only delay resolution in recovery. Thank you for your patience and understanding.
