Can’t log in via phone number and need help with ID verification

TLDR; I don't know what it means by ID vnumver verification and I can't use a phone number at this moment. So uhm this is awkward since I didn't have a phone number to create my current account and has to use a now exfriends number until i had one to change it. Now I recently got kicked out of my account and can't contact said friend if she could give me the code that was sent. Which leaves me to using ID verification to get my account back so I could change the number to mine (yes I know this whole thing is idiotic) I don't know what it means by "ID number"

Comments

cyntrix•about 1 year ago•1

I'm running into the same issue. I had to factory reset my phone. I've entered my phone number and verified the code by SMS. apparently that wasn't enough and it's asking for the "real name" and ID as pictured above. I've entered my full name as well as the ID underneath my rednote username on my profile but it says it's incorrect. does it mean a different ID number? there's no other way to access the account which is very frustrating.

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