please help me!!!

my account got frozen because they think someone is beside my account that is not me. i dont have a password and i live in poland….. i dont know where i can appeal for an unfroze and i dont want to lose my account cuz i have too many friends there…. please help me!!!

Comments

XiaoEn1983about 1 year ago1

I got the same thing. I messaged them about this.

4nt1-78about 1 year ago1

Go to Me, then setting, account security then verified from there. This is exactly what happened to me last week. They asked me to do real name verification. I did it twice, the first one was disapproved then asked me to reapply again. The second one was approved. It takes 3 working days for them for this process. I suggested to read their user agreement to prevent future restrictions. Good luck.

heavanlymandateabout 1 year ago1

i think they are starting to shadow ban accounts without a chinese number now, i stayed banned even when my real name authentication went through

hmfxyz_about 1 year ago1

Actually this is happening with almost all the Foreign ips now! I was temporarily frozen, they restricted me from commenting, messaging, posting, changing my profile. Please file an appeal through optimization as that works and unrestrict some features or go and give a feedback !! You'll surely get a reply

leonhangabout 1 year ago1

Did you register using email?

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