I have received this warning and my account has been frozen what do I do? I don't live in China

literally same thing, I don't know what to do. they require some Chinese is card and name? I would be also thankful to know

Does it let you click on Resident ID Card and switch to Passport?

Hahahhaa

Same thing happened to me. I reached out to them, and the official stance seems to be, "It sucks to suck." They exploded in popularity when the TikTok ban went through, but didn't push to keep their new audience. It sucks because I like Red Note and want more people to use it. I have no idea why my account got locked in the first place.

I got hit with something similar on WeCom, which I use for work (in Australia, but majority of their workers are Chinese). I'm one of the few who isn't a Chinese resident, so I can't comment in work groupchats anymore 🤷‍♀️

Why use Chinese trash social media? Do you know how sensitive they are?

Many Chinese users have also encountered this problem. Most of the time, they contact customer support and say they want to file a complaint against the platform for covertly collecting personal information. If you’re firm and say you’ll take it up with the authorities, the platform usually unblocks you.
You need to go to the “Help” section and find the “Customer Support” option, and insist on getting a real person to reply. I haven’t used the English interface, so I’m not sure if these options are labeled exactly the same in English, but that’s the general idea.

More importantly, why would you choose to use an app named after Chairman Mao’s Little Red Book a symbol tied to mass killings and communist authoritarianism?

settings, account security, real name verification, passport. ezzzz

This has been happening since January or something and there’s still no proper solution, I don’t have a Chinese ID so I just decided to leave it at that. As long as they don’t block me, I’ve made my peace with just seeing the reels and not be able to comment or interact.