Foreign passport not working

I have a Red Note account, but I can no longer publish content. A window keeps appearing that says: “Account risk detected. Identity verification required to resume normal use.”

I don’t have a Chinese ID, and I’ve tried multiple times to verify my account with a foreign passport, but Red Note keeps rejecting it, claiming that my name doesn’t match. I have double-checked, and it is exactly the same first and last name as on my passport.

Could you please help me with this issue?

Comments

Virtual_Box8650•10 months ago•1

我没有这个问题🙋‍♂️

fatplant629•10 months ago•1

You have to put your name in the way the passport dose it like last middle first also caps lock matters

Important_Log_5779•10 months ago•1

我可以帮你

momonomoyes•10 months ago•1

Right, this is the kind of situation I face when using Instagram.

Feeling-Series-3148•10 months ago•1

I’m going through this same problem did you find a way to get around it?

SadResponsibility532•10 months ago•1

Having the same problem, any updates

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