Got "forever/permanently banned" on Rednote - pls help

So it says that I violated 2 rules. One being something along the lines of obtaining another users details to scam them. The other being that I'm impersonating someone else.

I think I did violate the first rule by accident - someone messaged me cause they were in my city. As we got chatting a bit more, the other person also clearly told me the company name that they work at (I didn't say where I worked). I think that was how I violated the first rule, it was by accident 😭

For the second rule, I'm still confused, I'm not impersonating anyone at all?? I literally only have 2 posts, one being a "anyone wanna meet up in xxx city?", and the other being a "here's a beach i just went to on Saturday"...

I've appealed once, but got rejected within half an hour. I'm so lost, and I really want to keep this account.

I've already got in touch with the rednote live chat people, they just told me to wait for the next round of appeals (in 5 days). But honestly, i'm so scared of it getting rejected again.

Do anyone have any clue what I can do? 😭💔💔💔

Comments

Additional_Lock2305•4 months ago•2

Same here. Was ban 5 March. Tried real name and number but to no avail. But it is fine. Still can read post, cannot post only.

Jay1348•4 months ago•2

I tried to make an alt and they shut it down

I really miss this app, I think some of us are so accustomed to the toxicity we've been desensitized too in western social media that we don't know how to properly act within rednote guidelines, this app is more refreshing to me and it's unfortunate there's no way I can make another account and give it another go carefully

New-Necessary-4194•4 months ago•1

I bet that half of the xiaohongshu users has experience of being banned or being grounded for weird reasons.Since you only have two posts,I would say just start another account on xiaohongshu. I've got grounded for a couple of times.that appeal is a joke. It never worked.So just start the new account.That's the easiest way.

SweetDear8914•4 months ago•1

The “bans” are actually new account restrictions being broadly implemented due to new law passed by China mid-2025 which further regulates social media.

The new law requires, among other things, that accounts on Chinese social media now be verified with government-issued ID.

Default notifications assume the account-holder has Chinese ID. Foreigners can be verified with a passport scan and facial recognition scan, though others have posted that even that doesn’t always work.

For myself, I opted to just delete RedNote rather than provide seemingly-excessive personal info and biometrics.

Artistic_Bicycle_934•4 months ago•1

Don't worry, my friend. As a Chinese person, I've already had four Xiaohongshu accounts banned. You're not the only one whose account was banned. It only stabilized after I uploaded my Chinese identity information.

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