My rednote is not visible to others

I lost visibility and got restricted on my almost 2k follower account wich I build with sweat and love. I haven’t violated any rules. No one sees my dms or my videos (all 0 views). Would love to get tips I done almost everything possible with customer service and wait for responses :(

Comments

ithil13about 1 month ago1

I've had a similar problem for three weeks. One day I suddenly noticed that friends weren't replying to private messages, even though they were sent correctly for me. And no one was reading my comments in live chats or posts. And my new posts didn't get any views. Invisible. They only saw my name if I joined a live chat or liked it. Stop. Unfortunately, I haven't exchanged WeChat with anyone, precisely because I was afraid of getting into trouble due to the app's rules. Obviously, I haven't received any system warnings for violations because I haven't committed any. And when I check my account in the app, it shows green, which means it's perfect. I had this problem for a week and sent emails to which I got no response. Then I received one saying everything was back to normal. For exactly a week, it worked. Then exactly 7 days later, I received a notification from the system saying that my appeal was successfully accepted (because, of course, that week, I also filed an appeal to the support center in the app).... Too bad that as soon as this message arrived, in two seconds my account went back to the situation it was the week before, so senseless. I wrote like the week before, but this time I'm not getting any replies. And help.

SalamanderRelevant38about 1 month agoOP1

https://preview.redd.it/dj8zppu8z06h1.jpeg?width=1170&format=pjpg&auto=webp&s=3a2aa3c88fe52cdc9a812389705138128aa8016e

I followed this advice and got a message that they are going to „prioritize“ my issue now. I hope it’s solved than. May be you should do the same. Good luck my friend! I hope it will get back to normal soon and we can use our accounts. We need the 50k followers so we get the personal support 😂

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