Red note ban problem

I made an account Two months before. a few days ago I posted two photos on my account , they were doing well and i was talking with persons in DMS ( no more than a hi, we just meet up ) suffenly all my videos disspear , one person ( from the app ) manage to ask to me « why did your post dissaprared » before all the dms ( incoming and going ) were also block . if you serch my account it appears to have 0 post when that is not true . I spend more than 10 hours trying to talk to support and they do nothing . ( in from Argentina Btw ) . i really would love to continue posting and interacting , can somebody help me ? This di my red note id If a support sees this : 27239631125

Comments

EmbarrassedCicada331•about 1 month ago•3

You have to submit a passport through the identity verification portion of the profile.

Commercial-Strain247•29 days ago•2

Because Xiaohongshu recently updated its risk-control system and removed a large number of bot accounts, accounts that haven’t completed certain real-user verification steps are more likely to be banned. If you genuinely want to resolve this issue, I believe I can help. I’ve already helped many foreign users successfully recover their accounts for free.

ExerciseDapper5823•about 1 month ago•OP•1

By the way sms do not work also

SalamanderRelevant38•about 1 month ago•1

I have the same issue since 5 days and many others to. I hope it get solved soon.

Crazy_Citron_114•29 days ago•1

I had this issue last week and then it got resolved. Today it has happened again. I don't know what is going on with the app.

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