Customer service 101

I really hate every version of this sketch every time I see it because customer service 101 is literally "ok let me finish this order first" or something. You pretty much just always have to convey what to expect. 

So many of these type of sketches are just legitimately poor communication on the part of the person who's job is to communicate with the public. Like yeah people get confused, sometimes they're dumb or entitled, sometimes they're anxious you're making the wrong order and they don't want you to get completely done with a sandwich before saying "no I wanted the roast beef not the ham". 

I was in the restaurant business. I can feel this woman’s pain.

Deserves more money JS.

I would tip for this snark.

More customers need to experience this, I wish more staff were empowered to be sassy bitches to rude entitled customers.

Yeah she went about this all wrong.

"Wait, I ordered a chocolate chip cookie"

"Yes, I know, this is for another customer. I'll be right with you"

"Oh, OK."

See? Clear communication solves like 99% of our problems.

Concerning this worker specifically, her problem was not being mildly assertive in the beginning, not communicating in the middle of the encounter, and then escalating to hostility at the end. Could have avoided the whole thing in the beginning.

*EDIT* you can downvote me for not siding with the worker, though, I know how you folks are.

The original is better.

I had this same conversation so many times with customers when I worked at a convenience store. This and 'am I at the till? No? Then why are you telling me your order?'

This bit has been done plenty of times already. I can't stand when "creators" remake someone else's bit verbatim it's lazy.

This lady speaks for everyone in customer service. Bravo!