He found out that if you don't tip at self-service at Shake Shack, they make it more expensive per item.

This begs the question even more so than the fact that you’re ordering on a machine. Who do these tips go to? If you raise your prices when people don’t tip that implies that you’re making up for the money lost on the tip. This is beyond disgusting

What happened America?

Wow. I'd be walking out the door.

ENSHITTIFICATION of everything so that the rich can have more and more and more

So the hack is to tip $.01?

And they rolled over and took it like a bitch. Go somewhere else you fucking fools. Why are we supporting them!?

Nothing's going to change until people stop eating at these places. Everyone just complains yet remain loyal patrons.

Chipotle increases prices when you do their "free delivery" option.

We have been made aware of an extremely rare technical issue in which customers who declined to leave a tip may have experienced a mysterious and completely unrelated increase in menu prices.

This was, of course, a bug.

Our systems were never intended to interpret “No Tip” as “Activate Surge Pricing: Ungrateful Customer,” and we are investigating how such an unthinkable feature could have accidentally become fully functional.

We want to thank the loyal customer who brought this matter to our attention. Your vigilance helps us continue providing the transparent, customer-first dining experience our shareholders expect.

As a token of our appreciation, please accept this coupon for FIVE FREE SHAKES.*

Thank you for your continued loyalty.

^(*Free shakes require purchase of five shakes of equal or greater value. Convenience fee, cup fee, straw fee, refrigeration surcharge, gratitude assessment, and Shake Fulfillment Wellness Fee may apply. Coupon redemption automatically selects a 28% gratuity. Declining gratuity may result in adjustment of shake pricing due to an unrelated technical issue that we are actively investigating.)

Jokes on you I just dont buy anything anymore. Oops