I purchased an item for the first time on rednote. I received an email asking me to pay the consolidation fee for shipping when it arrived at the warehouse.
The issue is the app doesn't display anything on the 'To consolidate' tab, it's on the 'To receive/use'
Anyone experienced this? I have no idea what to do because there appears to be no real support, just AI agents.
Hi, I can help u buy things from RedNote
How do I see less American content on Rednote. I'm Canadian and it is showing me so many English text questions and the same old stuff from Americans. I'd rather see Chinese art and content.
I downloaded red note a few days ago, but didn’t open it until today. My friend was able to set up her account just fine, she was able to change her ID/username and set a selfie for her profile photo. But when i try, it gives me this error message “region currently not supported “ when I try to change my ID/username. I also updated my profile photo and it randomly changed itself back to a default photo of a broccoli. I’ve seen others have the same issue. does anyone know how to fix this?
Got restricted for 3 months. Mentioned some contact info in the comments in one of my posts and now they won’t lift the ban. I tried appeal in app and then through their support email for the past week. Nothing works. How did you guys do it? Any tips? -even though they banned me for some restrictions rule 6 or like makes my account unable to post or speak in chat. But what’s with the main page disappearance? That is just so annoying…
Some good news for people who are panicking about seemingly random restrictions. I got restricted this afternoon (3pm CEST) and it's already been lifted! All I had to do was appeal. Hopefully more of you can have experiences like this, but hope isn't lost! :)
3i’m australian born chinese. some of my interests are really niche globally, but has lots of fanartists in china. i’m friends with them on global platforms like xwitter, but they post much more here and also it’s more lively.. i’d really love to see their works (guess i still can, i just can’t share anymore.) so far the changes in my account that i noticed is a fully resetted profile name, pictures, bio. people won’t see my profile and posts, and i can’t make new posts or comment. they’ve restricted the feature to delete this account and make a new one..? it doesn’t bother me cuz i just started, but i’m still a little sad. ive tried the automated appeal with my passport. i dont care if they get my information but when i tried to give my details, it needed me to NFC scan my passport. the facial recognition failed many times since my lighting was too bright. after the 7th try they got it, but said my phone is “unsafe”, therefore it’s not valid. is there just no way around it… ive said absolutely nothing to no one, i like art posts and finally decided to post my own drawings (with my desc text in chinese). did i post too many within 30 minutes??? whatd i even do so far bilibili has been the most kind app to me, taobao has also banned me at one point should i pack it up and leave