Do not let TikTok take your money
I wanted to pay for promotion campaign, just to test out the engagement etc.
I paid, then got back to the promotions screen. So without checking, I did it again, just to find out I was already charged...
Kind of misleading or shitty UX design if you ask me, but it was my stupidity for not checking.
But this is not the problem.
The issue is that after TikTok taking my money, they never actually registered the campaigns.
They are not in pending, not in refused. Nothing. And I don't have the coins in my account.
I've reached out to support several times to ask if they can run the campaigns or give me a refund. It's been over 2 weeks. No response.
What an absolute joke of a platform...
I'm lucky that I tested with small amounts of money first, otherwise I'd be absolutely fuming.
So yeah I guess I'm never ever spending money on this shitty platform ever again.
If you are thinking of promoting your content, do not waste tour money here.
