How do I fix

How do I fix

The Support Team was not of assistance I've cleared the cache, I've logged in and out and made a new account to see if it's just my account. It works on the site on my laptop but not my phone. No matter what play list I load whether is in my favorited all I get the same "Something went wrong please try again" message Play lists won't even load under the profiles of creators that I know have them so I only technically have access to the ones in my favorites but they give me the error message. I've dealt with it for the past 2 weeks trying to fix it but nothing works all I wanna do is re listen to S&D Tier and Hells Belles

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