What is this? Some fireworks came up on my screen and now I see this?


lol, This is Rednote's Chinese New Year special effect. You've received New Year's wishes from others.

Hey guys not sure if I’m the only person who’s been randomly restricted. I have no violations on my account yet I was just randomly restricted an required to do a security protection verification. I should also add that this would be impossible for me to complete considering I am from another country.


2I'm a Xiaohongshu (RedNote) user from South Korea. I recently bought a ring through a livestream on rednote, but I've been having trouble contacting the seller's customer service. Every time I try to send a message, I get an error saying "Network unstable, please check your network setting!" (当前网络不稳定,请检查你的网络设置), and the message fails to send. However, I've never received any notification saying that my account has been restricted. I can still use the app normally, create posts, and make purchases without any issues. I'm also able to send direct messages to some sellers through their personal accounts. For example, when a seller's personal DM and store customer service chat are separate, I can contact them through their personal account without any problems. The issue seems to happen specifically when I try to message a store's customer service. Since I'm an international user, I'm wondering if this could be related to account restrictions, regional limitations, or some kind of app bug. Has anyone else experienced something similar? Does anyone know what might be causing this or how to fix it? Any advice would be greatly appreciated. Thanks in advance!

3Anyone else facing this problem??? Is there any way to resolve this issue? My appeal has already been rejected, and customer support told me that they do not have the authority to remove the restriction. Has anyone experienced the same situation and successfully recovered their account? Any advice would be greatly appreciated. 🙏