For me it’s usually specificity and relatability that stop the scroll, not generic wellness advice.
Things like: a doctor explaining one oddly specific symptom, a visual showing something people misunderstand, or a real patient-style scenario that immediately feels relevant.
What makes me scroll past instantly is overly corporate clinic content. Stock photos, vague “take care of your health” messaging, or content that feels designed by committee instead of written by an actual human.
And yeah, platform context definitely changes trust. I’ll casually consume short health content on Instagram or TikTok, but longer blogs, newsletters, or detailed LinkedIn posts feel more credible for nuanced topics.
A lot of clinics also underestimate how important framing is. The medical information itself is often fine, but the packaging feels emotionally flat compared to how modern social content competes for attention. One thing that helped a healthcare client we worked with was organizing content around recurring audience anxieties and real patient questions instead of service categories. We mapped those patterns in Runable so the team could track which emotional angles consistently stopped people from scrolling across different platforms.