Hello the live button is missing on PC studio APP and support is ignoring me

Hello, i was wondering what is cause of this, i had access to stream before did not do anything to not comply. but now my go live button is missing

https://preview.redd.it/0a434jd2uo0h1.png?width=2553&format=png&auto=webp&s=8e3ba1d4145d015fe728074600950d0f1f1f7f4e