Can’t see but can post gifs on TikTok?

On my main account on TikTok when I go to comments I can’t see gifs, I can see them on messages, and if someone tries to send me a comment on a video which includes a gif it says comment not available. This only happens on one account. It is up to date and I have cleared the cache. I can see stickers though, just not the moving gifs. TikTok support is useless too. It isn’t that important but I just want to know if anyone else has faced this issue, or should I just give up trying to fix it?