Is there a way to contact human tech support?
I've been having some problems logging into my account, so I put in an account recovery request through their support page. I was sent an automated email asking me to provide some information. I sent over the information, which I know to be correct. I did this several times, as each time I was informed that the information couldn't be matched to my account. Upon asking for a human to talk to, I was sent this.
The fact that the AI support is keeping me from my account and making blatant factual errors, and that there is no easily findable human tech support, is very frustrating.
