How are you actually tracking conversations about a brand that happened outside its own social accounts?

Likes, comments, and shares on your own posts are easy enough to track.

But what I find much harder is everything happening elsewhere... Things like Reddit discussions, people mentioning the brand without tagging it, YouTube comments, posts on X, and conversations around competitors, etc.

For people doing this professionally how much of that are you actually able to track?

Are you using native search, social listening tools, APIs, OR monthly analytics?

Curious what your setup looks like and where the biggest blind spots are...

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mentionwatchcomabout 3 hours ago1

Most of what I can actually catch without a listening setup is still tagged mentions and hashtag hits on IG/TikTok/X. Untagged YouTube comments and random captions are the usual blind spot if you only watch owned accounts. Native search works until volume grows, then keyword alerts beat a monthly analytics dump. Happy to compare notes on the video-side setup if useful.

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