Error adding phone number to the new account

Error adding phone number to the new account

Hello, everyone. I’m not sure if this is the right place to post this, but if it isn’t, I will delete the post.

Well, in 2024, I created an account on RedNote and linked it to my phone number. I later switched devices and didn’t reinstall the app until late 2025. I couldn’t remember my password, so I created a new account. Now, I would like to link my phone number to this new account. However, when I enter the verification code I receive, the app states that the number is already linked to another account and asks me to type a specific phrase: "I confirm that you no longer need to log in to this account to change the binding." I’ve tried typing it exactly as shown, but it’s never accepted. I’m not sure what exactly it wants me to enter, as I’ve typed the phrase precisely, yet it never works.

If anyone could help me, I would be very grateful.

P.S.: English is not my first language, and Mandarin is not my second language either (I am still a beginner in learning it).

In the image, I was deleting the phrase to try again. However, the message that appears there in dark text is the same one that shows up when I enter the requested phrase.

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