Any tips on how to do Social Media Marketing?
Hi everyone! I'm quite new to Reddit, so I hope I'm posting this in the right place.
I'm making this post because I genuinely need some advice, and I'm hoping to hear from people who have experience in the hotel industry, hospitality or digital marketing.
My dad owns a small hotel, and honestly, business has been really difficult for us. We're currently getting around 2 guests every 2 months, and despite all the effort we've put into promoting the hotel, we're barely seeing any improvement.
We've tried promoting our business on Instagram, TikTok and Facebook, creating content, posting pictures and videos of the rooms, facilities and decorations, but our reach is incredibly low. We barely get views, engagement or enquiries, and it feels like no matter how hard we try, nothing seems to work.
What makes it even more discouraging is how much effort and money my dad invested in the hotel and it's heartbreaking to see him spending so much money and time on decorating the hotel for different seasons, holidays and special occasions hoping that more guests would come just to end up getting 0 guests almost every month. But the guests just aren't coming. We don't want to give up, but at this point, we're struggling to understand what we're doing wrong or what we should be doing differently.
I'd really appreciate some honest advice:
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What are the most effective ways to attract guests to an independent hotel?
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How can we increase our visibility and reach on social media?
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Are there better platforms than Instagram, TikTok and Facebook for getting actual hotel bookings?
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How can we attract international tourists as well as local travellers?
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Should we focus more on Google, travel agencies, booking platforms or other marketing strategies?
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What are some affordable marketing techniques that actually bring in paying guests?
I'm not looking for sympathy or free promotion. I genuinely want to learn what we're doing wrong and how we can improve.
If you've ever helped a struggling hotel or small family business grow, I'd be incredibly grateful to hear your experience.
Thank you for taking the time to read this.