Update: Account Restiction (slightly good ending)

https://preview.redd.it/7gcvzk0k5ulh1.png?width=1125&format=png&auto=webp&s=e378bfb152afdad231021d5d41213382ceab3fd4

Just wanted to make this post to update on my own situation. Emailing them DOES work to some degree however I had to email them multiple times, I even had them initially email me claiming I did not contact the support email first before emailing the creator email even though I did twice. After showing them the screenshots and explaining everything multiple times I got my account restored. I do not know how long it lasts but I do want to tell everyone here whos going through the same problem that yes they can give you your account back, however it is very slow and you may have to email them multiple times. No disrespect to the international team for Rednote I'm sure there is only so much you can do, but this is still quite frustrating to deal with but I do appreciate a solution is within reach, you just have to fight for it unfortunately.

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Comments

Intelligent-Cover143•about 2 months ago•1

Did you write to them in English or in Chinese? I’ve been sending translations since I don’t know Chinese.

Ornery_Hurry7385•about 2 months ago•1

That's great to know ! I will email them as well.

bryan112•about 2 months ago•1

Emailing them "restored" mine too but I'm still having problems with my account. None of my posts, comments, and messages are showing up to other people and they just keep telling me my account is normal

Shelia209•about 2 months ago•1

Is it worth it? What a nightmare this process is- I emailed the help center last week but haven't heard anything

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