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not able to change ID/ user name on red note
r/rednote

not able to change ID/ user name on red note

I downloaded red note a few days ago, but didn’t open it until today. My friend was able to set up her account just fine, she was able to change her ID/username and set a selfie for her profile photo. But when i try, it gives me this error message ā€œregion currently not supported ā€œ when I try to change my ID/username. I also updated my profile photo and it randomly changed itself back to a default photo of a broccoli. I’ve seen others have the same issue. does anyone know how to fix this?

almost 2 years ago
95
Update: Account Restiction (slightly good ending)
r/rednote

Update: Account Restiction (slightly good ending)

https://preview.redd.it/7gcvzk0k5ulh1.png?width=1125&format=png&auto=webp&s=e378bfb152afdad231021d5d41213382ceab3fd4 Just wanted to make this post to update on my own situation. Emailing them DOES work to some degree however I had to email them multiple times, I even had them initially email me claiming I did not contact the support email first before emailing the creator email even though I did twice. After showing them the screenshots and explaining everything multiple times I got my account restored. I do not know how long it lasts but I do want to tell everyone here whos going through the same problem that yes they can give you your account back, however it is very slow and you may have to email them multiple times. No disrespect to the international team for Rednote I'm sure there is only so much you can do, but this is still quite frustrating to deal with but I do appreciate a solution is within reach, you just have to fight for it unfortunately.

about 2 months ago
88
Got "forever/permanently banned" on Rednote - pls help4
r/rednote

Got "forever/permanently banned" on Rednote - pls help

So it says that I violated 2 rules. One being something along the lines of obtaining another users details to scam them. The other being that I'm impersonating someone else. I think I did violate the first rule by accident - someone messaged me cause they were in my city. As we got chatting a bit more, the other person also clearly told me the company name that they work at (I didn't say where I worked). I think that was how I violated the first rule, it was by accident 😭 For the second rule, I'm still confused, I'm not impersonating anyone at all?? I literally only have 2 posts, one being a "anyone wanna meet up in xxx city?", and the other being a "here's a beach i just went to on Saturday"... I've appealed once, but got rejected within half an hour. I'm so lost, and I really want to keep this account. I've already got in touch with the rednote live chat people, they just told me to wait for the next round of appeals (in 5 days). But honestly, i'm so scared of it getting rejected again. Do anyone have any clue what I can do? šŸ˜­šŸ’”šŸ’”šŸ’”

8 months ago
811
r/rednote

How to appeal the right way?

Got restricted for 3 months. Mentioned some contact info in the comments in one of my posts and now they won’t lift the ban. I tried appeal in app and then through their support email for the past week. Nothing works. How did you guys do it? Any tips? -even though they banned me for some restrictions rule 6 or like makes my account unable to post or speak in chat. But what’s with the main page disappearance? That is just so annoying…

19 days ago
54
Restricted (& lifted!)
r/rednote

Restricted (& lifted!)

Some good news for people who are panicking about seemingly random restrictions. I got restricted this afternoon (3pm CEST) and it's already been lifted! All I had to do was appeal. Hopefully more of you can have experiences like this, but hope isn't lost! :)

19 days ago
13Ā· 100%10
indefinite restriction, denied passport verification…3
r/rednote

indefinite restriction, denied passport verification…

i’m australian born chinese. some of my interests are really niche globally, but has lots of fanartists in china. i’m friends with them on global platforms like xwitter, but they post much more here and also it’s more lively.. i’d really love to see their works (guess i still can, i just can’t share anymore.) so far the changes in my account that i noticed is a fully resetted profile name, pictures, bio. people won’t see my profile and posts, and i can’t make new posts or comment. they’ve restricted the feature to delete this account and make a new one..? it doesn’t bother me cuz i just started, but i’m still a little sad. ive tried the automated appeal with my passport. i dont care if they get my information but when i tried to give my details, it needed me to NFC scan my passport. the facial recognition failed many times since my lighting was too bright. after the 7th try they got it, but said my phone is ā€œunsafeā€, therefore it’s not valid. is there just no way around it… ive said absolutely nothing to no one, i like art posts and finally decided to post my own drawings (with my desc text in chinese). did i post too many within 30 minutes??? whatd i even do so far bilibili has been the most kind app to me, taobao has also banned me at one point should i pack it up and leave

20 days ago
67