Hi there,
I don't know when & in what mind I made this my rednote account. I just vaguely remember that I created this account with my email (I guess) maybe through google; and then left it. & I totally forgot about it. Now I can't login my this account.
Can anyone help me with this..??
Can anyone tell me that how can I login my that account..??
How do I see less American content on Rednote. I'm Canadian and it is showing me so many English text questions and the same old stuff from Americans. I'd rather see Chinese art and content.
I downloaded red note a few days ago, but didn’t open it until today. My friend was able to set up her account just fine, she was able to change her ID/username and set a selfie for her profile photo. But when i try, it gives me this error message “region currently not supported “ when I try to change my ID/username. I also updated my profile photo and it randomly changed itself back to a default photo of a broccoli. I’ve seen others have the same issue. does anyone know how to fix this?
https://preview.redd.it/7gcvzk0k5ulh1.png?width=1125&format=png&auto=webp&s=e378bfb152afdad231021d5d41213382ceab3fd4 Just wanted to make this post to update on my own situation. Emailing them DOES work to some degree however I had to email them multiple times, I even had them initially email me claiming I did not contact the support email first before emailing the creator email even though I did twice. After showing them the screenshots and explaining everything multiple times I got my account restored. I do not know how long it lasts but I do want to tell everyone here whos going through the same problem that yes they can give you your account back, however it is very slow and you may have to email them multiple times. No disrespect to the international team for Rednote I'm sure there is only so much you can do, but this is still quite frustrating to deal with but I do appreciate a solution is within reach, you just have to fight for it unfortunately.
2I'm a Xiaohongshu (RedNote) user from South Korea. I recently bought a ring through a livestream on rednote, but I've been having trouble contacting the seller's customer service. Every time I try to send a message, I get an error saying "Network unstable, please check your network setting!" (当前网络不稳定，请检查你的网络设置), and the message fails to send. However, I've never received any notification saying that my account has been restricted. I can still use the app normally, create posts, and make purchases without any issues. I'm also able to send direct messages to some sellers through their personal accounts. For example, when a seller's personal DM and store customer service chat are separate, I can contact them through their personal account without any problems. The issue seems to happen specifically when I try to message a store's customer service. Since I'm an international user, I'm wondering if this could be related to account restrictions, regional limitations, or some kind of app bug. Has anyone else experienced something similar? Does anyone know what might be causing this or how to fix it? Any advice would be greatly appreciated. Thanks in advance!
3Anyone else facing this problem??? Is there any way to resolve this issue? My appeal has already been rejected, and customer support told me that they do not have the authority to remove the restriction. Has anyone experienced the same situation and successfully recovered their account? Any advice would be greatly appreciated. 🙏