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Update: Account Restiction (slightly good ending)

https://preview.redd.it/7gcvzk0k5ulh1.png?width=1125&format=png&auto=webp&s=e378bfb152afdad231021d5d41213382ceab3fd4 Just wanted to make this post to update on my own situation. Emailing them DOES work to some degree however I had to email them multiple times, I even had them initially email me claiming I did not contact the support email first before emailing the creator email even though I did twice. After showing them the screenshots and explaining everything multiple times I got my account restored. I do not know how long it lasts but I do want to tell everyone here whos going through the same problem that yes they can give you your account back, however it is very slow and you may have to email them multiple times. No disrespect to the international team for Rednote I'm sure there is only so much you can do, but this is still quite frustrating to deal with but I do appreciate a solution is within reach, you just have to fight for it unfortunately.

Got "forever/permanently banned" on Rednote - pls help

So it says that I violated 2 rules. One being something along the lines of obtaining another users details to scam them. The other being that I'm impersonating someone else. I think I did violate the first rule by accident - someone messaged me cause they were in my city. As we got chatting a bit more, the other person also clearly told me the company name that they work at (I didn't say where I worked). I think that was how I violated the first rule, it was by accident 😭 For the second rule, I'm still confused, I'm not impersonating anyone at all?? I literally only have 2 posts, one being a "anyone wanna meet up in xxx city?", and the other being a "here's a beach i just went to on Saturday"... I've appealed once, but got rejected within half an hour. I'm so lost, and I really want to keep this account. I've already got in touch with the rednote live chat people, they just told me to wait for the next round of appeals (in 5 days). But honestly, i'm so scared of it getting rejected again. Do anyone have any clue what I can do? 😭💔💔💔

Restriction

Hey guys not sure if I’m the only person who’s been randomly restricted. I have no violations on my account yet I was just randomly restricted an required to do a security protection verification. I should also add that this would be impossible for me to complete considering I am from another country.

Do you need to verify to purchase items on rednote

Like are there any risks involved, just can you purchase without id verification?

Can't send messages to sellers' customer service on RedNote. Has anyone experienced this?

I'm a Xiaohongshu (RedNote) user from South Korea. I recently bought a ring through a livestream on rednote, but I've been having trouble contacting the seller's customer service. Every time I try to send a message, I get an error saying "Network unstable, please check your network setting!" (当前网络不稳定，请检查你的网络设置), and the message fails to send. However, I've never received any notification saying that my account has been restricted. I can still use the app normally, create posts, and make purchases without any issues. I'm also able to send direct messages to some sellers through their personal accounts. For example, when a seller's personal DM and store customer service chat are separate, I can contact them through their personal account without any problems. The issue seems to happen specifically when I try to message a store's customer service. Since I'm an international user, I'm wondering if this could be related to account restrictions, regional limitations, or some kind of app bug. Has anyone else experienced something similar? Does anyone know what might be causing this or how to fix it? Any advice would be greatly appreciated. Thanks in advance!

those aholes probably already banned this guy, what hope do you think you have? lol